Terms of service
Terms of Service
Effective Date: June 2026
Welcome to The Sabr Mat, owned and operated by Prickly Pear General Trading L.L.C. By accessing or using www.thesabrmat.com, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy and Returns & Refunds Policy.
If you do not agree with these Terms, please refrain from using our website.
Website Use
By using our website, you confirm that:
- You are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate and complete.
- You will use this website only for lawful purposes.
We reserve the right to refuse service, cancel orders or terminate access to our website where misuse, fraud or unlawful activity is suspected.
Products & Availability
We strive to ensure all product descriptions, images and pricing are accurate.
However, occasional errors may occur. We reserve the right to correct any inaccuracies, update product information or cancel orders where necessary.
Product colours may vary slightly depending on your device or screen settings.
Pricing & Payments
All prices displayed on our website are shown in AED (United Arab Emirates Dirhams) unless otherwise stated.
We accept secure online payments through authorised payment providers, including Visa and Mastercard.
Payment is taken at the time your order is placed.
Refunds, where applicable, will always be returned to the original payment method.
Shipping
Delivery estimates, shipping charges and available destinations are outlined in our Shipping Policy.
While we always aim to deliver within the estimated timeframe, delays caused by couriers, customs or circumstances beyond our control may occasionally occur.
Returns & Refunds
Returns and refunds are handled in accordance with our Returns & Refunds Policy.
Please refer to that policy for full details on eligibility, return procedures and refund processing.
Intellectual Property
All content on this website, including but not limited to:
- Product photography
- Images
- Logos
- Branding
- Product names
- Text
- Graphics
- Website design
is the property of The Sabr Mat or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed or used without our prior written permission.
User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.
Please notify us immediately if you believe your account has been accessed without your permission.
Third-Party Links
Our website may include links to third-party websites for your convenience.
We are not responsible for the content, privacy practices or services provided by these external websites.
Limitation of Liability
To the fullest extent permitted by law, The Sabr Mat shall not be liable for any indirect, incidental or consequential damages arising from your use of this website or the purchase of our products.
Nothing in these Terms limits your statutory rights under applicable law.
Governing Law
The Sabr Mat is operated by Prickly Pear General Trading L.L.C, registered in the United Arab Emirates.
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE.
Sanctions Compliance
The Sabr Mat will not supply products or services to individuals, organisations or countries where prohibited under applicable sanctions or trade regulations.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, legal requirements or website functionality.
Any updates will be published on this page and become effective immediately upon posting.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Email: info@thesabrmat.com
WhatsApp: +971 58 570 4696